Congratulations John 🎉
You have resolved 85% more tickets than last year.
960
Resolved in 2024
630
Resolved in 2023
Calls
49
Agents Online
Tickets Resolved
Tickets
| # | Type | Status | Tags | Created Date | Last Reply | Priority | Department |
|---|---|---|---|---|---|---|---|
| 1 | Alignment UI issue fix | In Progress | Bug Design | 2023/04/25 | 2 mins ago | High | Sales |
| 2 | Responsive Design Issues Fix | Not Started | Sales Testing | 2023/02/12 | 7 mins ago | Medium | Support |
| 3 | Unit Testing | Feedback | Fix Sales | 2023/03/16 | 12 mins ago | Low | Development |
| 4 | Validations | In Progress | Bug Development | 2023/04/25 | 45 mins ago | High | Sales |
| 5 | Testing and UI Issues Fix | Testing | Validation Fix | 2023/02/12 | 58 mins ago | Low | Support |
Gross Profit
75%
1.99% for Last month
Opex Ratio
62%
1.69% for Last month
Operating Profit
48%
2.9% for Last month
Net Profit
32%
18.5% for Last month
Tasks
Priority
Avg. Response Time
18
Tickets
60 percent completed.
09
InProgress
70 percent completed.
07
On Hold
80 percent completed.
45
Completed
90 percent completed.